My package was unfortunatelly not delivered by the local courier in Denmark but a somewhat bad experience was quickly turned around by excellent customer service and quick responces from James/Flamin' Fitness.
I have been so impressed by the service and their ability to help and solve the challenge.
Oh, and the product is also great😀
Hi Kenneth, thank you so much for taking the time to leave us a review, it is very much appreciated. We're sorry that you experienced an issue with the courier but we are glad that we were able to resolve this for you and get the package delivered to you.
It's great to hear that you're happy with the quality of the product you've received!
one of the main factors that defines how much a company cares, and in turn their success, is how they communicate with customers. This item took a little longer to deliver (not a lot only a few days) due to postal strikes but when I requested an update i received a reply from the owner within 20 minutes…at night!. Subsequent follow ups were provided and the goods arrived today - the recipient is over the moon and my faith that some people…some companies….do care…. is restored. Good luck to this business !!
Hi Tim, thanks ever so much for leaving us a review, we really appreciate it! We're thrilled to hear that you're satisfied with the service that you've received. If there's anything else we can help with, please let us know.
One of the items I ordered got lost in transit. The team at flaming fitness were really helpful in getting a no quibble replacement for me.
The item I did receive, the yoga mat holder, is very good quality and comes in colours that make me happy just looking at it. I’m delighted with it. Thanks you flaming fitness.
Hi Nuala, thank you so much for taking the time to leave us such a positive review, we're over the moon that you're happy with the service and product that you've received!
Great customer service! A replacement was sent straight away with no problems!
Hi Hope, thank you for taking the time to leave us a review, we really appreciate it! We're glad you're happy with the service you received.
Good product and excellent customer service will definitely use again
Hi Lili, thank you for taking the time to leave us a review, we're really glad that you're happy with our product and service and look forward to serving you in the future!
I really appreciate how easy it was to communicate any of my concerns about delivery. I got quick responses and could tell they cared about my delivery getting to me. Really happy about this and happy with the products too!
Hi Greta, thank you so so much for taking the time to leave a review, we're very grateful and are thrilled to hear that you're happy about our communication and products!
Loved the product, unfortunately I struggle to find leggings that fit me well on the legs/hips/bum. Had to return these but customer services were so helpful, with quick personal service. Would recommend going up a size in the leggings. They've been nothing but helpful, will buy from them again in the future.
Really happy with the service I received - I would recommend and will order again.